Frequently Asked Questions
Everything you need to know about your Pizazz Hair journey.
What type of hair quality does Pizazz Hair offer?
We specialize in 100% virgin human hair. Our extensions and wigs are ethically sourced, tangle-free, and can be bleached, dyed, and heat-styled just like your natural hair.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-10 business days depending on your location.
Can I return or exchange my order?
Yes, we offer a 30-day return policy. Items must be in their original, unused condition with all tags and lace intact to qualify for a full refund or exchange.
How do I maintain my Pizazz Hair extensions?
We recommend using sulfate-free shampoos and deep conditioners. Avoid excessive heat and use a wide-tooth comb to prevent shedding, ensuring your hair stays silky and vibrant for up to a year or more.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay for your convenience.
How can I track my package?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.